Types of e-tickets

How can I get my personalised e-ticket?

Can I pay simultaneously the fare for several passengers with one e-ticket?

How can I reload my personalised/non-personalised ticket?

How can I apply for reloading my e-tickets on the Internet? Where can I learn more about the terms and conditions of using the Internet store?

Where and at what price can I buy one-time tickets?

What fine will be imposed for not paying the fare, for carrying unpaid luggage, violating the rules of using public transport?

Shall I register my e-ticket every time I use public transport?

Shall I register the trip within the limits of overlapping routes?

What to do if problems and questions arise in the process of using e-ticket?

Why don’t I see all products loaded into my e-ticket in the validator display?

How can I check the amount and the type of products left in my e-ticket?

When can I buy my next one-month ticket? If I buy it earlier, will I lose the remaining days of the previous one-month ticket?

How long can I use one-time trips?

How long is a 24h ticket valid? What to do if my 24h ticket expires during the trip which has been registered successfully?

Which types of tickets can be loaded into a yellow e-ticket?

Which types of tickets can be loaded into a blue smart-card only?

What to do if a wrong ticket type has been loaded?

How long shall keep the check?

Can pupils, students buy tickets with discounts?

What the acronyms used in the check stand for?

How long does it take to load a ticket on the Internet and in other trade outlets? Where should I load my e-ticket if I want start using it today?

What to do if I have lost my e-ticket? What will happen to the tickets which were left in the lost e-ticket?

Reloading e-ticket

Registration of trip

Smart tickets and paper tickets

How to pay for carrying luggage and pets?

One-month tickets