You shall go to one of our customer service centres where the lost ticket will be blocked and replaced by a new one. Unused tickets will be transferred from the lost –e-ticket to the new one. Restoring the e-ticket will cost you LVL 2.00.

If you cannot come to a customer service centre shortly, you can block your e-ticket by calling our toll-free information phone 80001919.

This service is available to users of personalised e-tickets only!