Are one-month tickets still available in the new system?

A: Yes, you can still pay for one month in advance. Tariffs have not changed.

Are one-month tickets valid for one month from the moment of purchase or like before – for one calendar month?

A: You can pay for one month on any date; the tickets are valid for the following month, starting from the first registration moment.

Can I buy one-month ticket, i.e. pay for one month, without applying for a personalised smart card?

A: To be able to pay for one month (like before, when you bought a one-month ticket), you need to apply for a personalised smart card or buy a non-personalised smart-card (e-ticket). You can store also other products in your smart card (no matter whether personalised or non-personalised), e.g. 10 trips.

What will happen to combined services of  “Pasažieru vilciens”/”Rīgas satiksmes”?

A: These tickets will be preserved.

Are there half-month tickets?

A: No.

Has a one-month ticket to be validated during each trip and what happens if a passenger forgets to validate it?

A: Customers having not registered their trip are considered as passengers with invalid tickets and will have to pay a fine.

When the validity term of a one-month ticket is displayed – at the moment of purchase or at first validation?

A: The validity period of one-month ticket starts from the first validation moment and the ticket is valid for one month.

What happens if workdays are transferred in the country?

A: In this case, the principle of using tickets and their validity remains the same.

Does the card reader show the validity term of a one-month ticket?

A: The card reader displays the validity term of a one-month ticket or the number of remaining trips in e-ticket. You can also check the validity term of a one-month ticket loaded into your e-ticket in vending machines and trade outlets, after printing out the card’s contents.

Can I use my one-month ticket for one route in the same type public transport of another route within the limits of overlapping segments?

A: Yes, you can.

But you should remember the following:

1)       the first registration of the ticket must be in the basic route;

2)       you should always register your trip when entering a means of transport of the basic route;

3)       if you take a means of transport of the same type serving another route, within a segment where this route overlaps with yours,  you have not to register your ticket, because the card reader will always give you a red signal or register another product loaded into the card;

4)       controllers will check your ticket and will see your basic route; you will not be fined when being within another route’s segment overlapping with your basic route.

If you abide by the above ticket usage regulations, you can surely buy a ticket in advance, but if you register your trip within overlapping segments of two routes, a new ticket will be registered.

How does e-ticket recognise various products and means of transport where the ticket is used? For example, if I buy a one-time ticket and a one- month ticket for trolleybus route No. 1, but take trolleybus No. 19 at first? Will the type of the ticket and the route be set at the moment of purchase?

A: The route number is set when you validate your ticket for the first time.

Who benefits from using one-month ticket?

A: Applying for a personalised ticket or buying a non-personalised one is advantageous for all the passengers who use Riga public transport on a daily basis and used one-month tickets before.  

With one-month ticket, can I still use public transport an unlimited number of times per month?

A: Yes, just like before, a one-month ticket enables you to use public transport an unlimited number of times within one month limits. In the new e-ticket system, a one-month ticket is valid for one month starting from its first validation.

Residents ask whether they will be able to use the public transport an unrestricted number of times, as it is the case now. What makes them to ask this question is that with e-ticket they will have to register every trip in public transport. By registering his/her trip a passenger confirms having paid for the trip, and in case of ticket control he/she will not be fined for an unregistered, i.e. unpaid trip.

Is a one-month ticket valid for one month starting from its validation?

With a one-month ticket, residents can use public transport an unlimited number of times. In the new e-ticket system, a one-month ticket is valid for one month starting from its first validation, i.e. when the card is put close to a card reader located in the public transport vehicle.