Rīgas satiksme invites you to use e-ticket internet shop. Please apply at etalons@rigassatiksme.lv, giving precisely your name, surname and number of your e-ticket.

According to the information of Rīgas satiksme, in 2011 passengers in Riga public transport mostly used tickets for 20 trips. These tickets were registered 17 157 969 times, which accounts for 12% of the total number of passengers last year.

On Tuesday, December 6, Kristofers Krūmiņš received the first e-ticket decorated by his drawing of a tram. 4 million e-tickets with Kristofers’ tram are being gradually made available in trade outlets starting from yesterday, December 6. The users of the new-style e-tickets will be able to download tickets for a certain number of trips, as well as time and group tickets. These downloaded tickets will be valid for 12 months from the first registration.

Starting from today, November 24, all Rīgas satiksme ticket outlets, customer service centres and e-ticket vending machines resume payments with bank cards (except those issued by Latvijas Krājbanka), as Rīgas satiksme has reached an agreement with SEB bank on accepting bank cards.

As POS terminals are maintained by Latvijas Krājbanka, whose operations are now suspended, bank cards are not accepted when paying for e-tickets bought from ticket vending machines, in Rīgas satiksme customer service centres and public transport terminals. Only cash is accepted in all the above places.

Starting from Monday, November 21, a new ticket for 50 trips is available in all outlets selling e-tickets. The new ticket for 22 lats can be loaded into blue e-tickets (both personalised and non-personalised). Like other types of tickets, it is valid for 12 months from the purchase day.

Rīgas satiksme informs that on Friday, November 18, public transport in Riga will run according to holiday schedules and passengers will be allowed to use it free of charge.    

Today, on September 19, Rīgas satiksme opened a new customer service centre for the convenience of those who use Riga public transport. It is located in Riga, at Spīkeru Street 1.

Every year at the beginning of September several categories of passengers have to extend their status allowing them to pay less in Riga public transport, therefore Rīgas satiksme reminds that all its customer service centres will be open also on Sunday, September 18, from 10.00 till 16.00. The company hopes that it will allow passengers to visit customer service centres at convenient time and to get discounts they are entitled to.       

Rīgas satiksme has established the procedure of confirming the status of those passengers entitled to fare reductions in public transport in order to facilitate access to benefits for schoolchildren, students and teachers of Riga’ s comprehensive schools.

Late this year yellow e-tickets will be decorated by the drawing of Kristofers Krūmiņš (see below) – such was the verdict of Rīgas satiksme website visitors who participated in the voting to select the best drawing. The tram drawn by Kristofers has collected an overwhelming majority, 713 votes. A total of 2949 Rīgas satiksme website visitors participated in the vote from June 2 till July 4.

A new e-ticket with a photo of Riga’s Blackheads’ House will be soon available in retail trade outlets. 4 million new e-tickets have been manufactured in total.

Starting from June 2, every visitor of Rīgas satiksme’s webpage can see the drawings made by children and vote for the best one that will be printed on yellow e-tickets. Voting will continue until the beginning of July, and e-tickets with new design will be available late this year.

According to information of Rīgas satiksme, the most popular ticket in Riga public transport in the 1st quarter of this year was the 20-trip ticket, registered by 4646936 passengers or 13.26% of the total number of passengers.

For customers’ convenience, on March 14 Rīgas satiksme opened a new customer service centre at Riga international bus station at Prāgas Street, 1. The new customer service centre is located near the entrance of the bus station.

Tickets for Riga public transport are most frequently bought at Narvesen and Plus Punkts outlets, according to an opinion poll carried out by Rīgas satiksme on its website in February.

According to information of Rīgas satiksme, the 20-trip ticket was the most popular one in Riga public transport in 2010. It was registered 23 806 509 times, which means that 18 % of all passengers chose this type of ticket.

Most of respondents who participated in the opinion poll of Rīgas satiksme on the Internet say they like e-tickets with Riga views the best.

Starting from January 1, 2011, customers can buy and reload their e-tickets for Riga public transport in Pasažieru vilciens booking offices at railway stations located within the Riga city borders.

To protect customers from problems related to receiving cash exchange, only bank cards will be accepted in ticket vending machines starting from Tuesday, December 14. The decision was taken because in the first weeks of December alone there were 53 cases in which ticket vending machines were damaged as a result of illegal acts and customers did not receive cash exchange.

On Thursday, November 25, Vineta Siliņa received the first e-ticket decorated with the new low-floor tram she had drawn. 4 million of tickets were manufactured. As of today, November 25, they will be available in some trade outlets. Tickets for a certain number of trips, limited-time and group tickets will can be loaded into the new ticket.

Rīgas satiksme reminds that on the national holiday, November 18, Riga public transport will be free of charge. On this day, municipal parking-lots will be also free of charge, except for Old Riga, where parking services will be charged for as usually.

Rīgas satiksme extends the range of public transport tickets with a new 2-trip ticket that will be available in all e-ticket retail trade places and ticket vending machines of November 1. The 4-trip ticket for pupils and students with 50% discount is also introduced.

According to information of Rīgas satiksme, the most popular ticket in Riga public transport in June, July and August was that for 20 trips. In June, it was registered by 2033466 or 25% of passengers, in July by 2030478 or 27% of passengers and in August by 1942711 or 25% of passengers.

At the end of summer, three new ticket vending machines were put into operation at public transport stops in Riga. They are now available in Rūsiņa Street (the bus terminal in Abrenes Street), at Merķeļa Street 3 and in Brīvības Boulevard near the orthodox cathedral. Now there is a total of 24 ticket vending machines operating in Riga, and another ten are due to be put in public transport stops until the end of this year.

Rīgas satiksme extends the range of its electronic tickets and offers a new smart ticket for four trips. It will be on sale in all retail trade places selling e-tickets, vending machines and internet store http://etalons.rigassatiksme.lv from July 1. The new ticket will be available in both yellow and blue e-tickets and will be sold without discount.

According to information of Rīgas satiksme, in May passengers of Riga public transport mostly used smart tickets for 20 trips. This type of ticket was registered by 2 293 784 or 25% of passengers.

Starting from June 4, every visitor of Rīgas satiksme website can evaluate children’s drawings and vote for the best one, which will be printed on yellow e-tickets this autumn. The vote will continue until early July, and the new e-tickets with the best drawing may be put on sale this autumn.

Starting from June 4, every visitor of the Rīgas satiksme webpage can evaluate the drawings made by children and vote for the best one that will be printed on the yellow e-ticket this autumn. The vote will continue until the beginning of July. The new yellow e-tickets with the best drawing are likely to be available this autumn.

Seeking to make the range of its tickets more attractive, as well as taking into account the first conclusions about the use of tickets, wishes and needs of passengers using the electronic payment system, Rīgas satiksme is going to change the range of its tickets. Today these changes were approved by the Commission for the Licensing of Commercial Passenger Transportation Services of Riga City Council. The changes will take effect after making necessary amendments to the relevant binding regulations.

Since January 4, 2010, customers can buy and reload e-tickets for public transport in 27 Latvia Post offices in Riga. It is scheduled that by the beginning of March trade in e-tickets will be ensured in all 45 Latvia Post offices in Riga.

Starting from January, new e-tickets with a much more attractive design, presenting various photo views of Riga, will be put into circulation. The first batch of the new e-tickets, totalling 650,000, will present the traditional panorama view of Riga. From now on, each 500,000 smart tickets will offer a new photo, making an attractive series of Riga views.

Starting from January 1, 2010, the price of one trip in Rīgas satiksme public transport will be 50 santims. The prices of the tickets, to which the discounts set by Riga municipality apply, will not change, but those of other tickets, including  tickets for a certain amount of trips, limited time and one-month tickets, will be increased.

On official holidays public transport in Riga will run according to holiday timetables. Parking-lots along streets, except in Old Riga, will be free of charge. On December 31 and January 1 no fare will be charged in public transport.

On December 24, 25, 26 and 31, and on January 1, the public transport will be running according to holiday (Sunday) timetables.

Starting from January 1, 2010, the price of one trip in Rīgas satiksme public transport will be 50 santims. The prices of the tickets, to which the discounts set by Riga municipality apply, will not change, but those of other tickets, including  tickets for a certain amount of trips, limited time and one-month tickets, will be increased.

Given the fact that it is a new type of ticket in Riga, Rīgas satiksme will improve its contents, if necessary, based on customers’ response and demand.  

500,000 trips are registered daily

The electronic payment system in Riga public transport is fully operational as of May 1 – the data of the first week testify that in general it runs successfully. In the first days of May, 500,000 users of electronic payments system were registered every day on the average, a 100 % increase on the previous month. Almost all public transport passengers use the new system. Now the interest of passengers that we witnessed in the first days has decreased, and individual problems, for example, the need to receive a new smart card due to technical problems, have been also gradually solved, and individual questions about the use of e-ticket have been also answered.

Starting from March 1, the electronic payment system will be gradually introduced in Riga public transport. During the transition period, in March and April, the old-type paper one-month tickets will be valid, and one-time tickets for tram and trolleybus will be also on sale until March 31.

E-ticket to offer new ticket options and discounts on 10 or 20 trips

With the implementation of the new electronic payments system, new tickets will be introduced in Riga public transport. They will be available in retail trade, as well as in ticket machines. The new tickets will valid for a certain number of trips or a certain period of time. Their prices will be based on the current public transport tariff – LVL 0.40. The new tickets will supplement the already existing range of products.

126 000 residents applied for personalised e-ticket or e-talons, one of the means of payments in the new electronic payment system, by the end of 2008. The response to e-talons should be evaluated as good.

From December The client service centre at Brīvības Street 191 receives visitors on weekdays from 8:00 AM to 6:00 PM.

Applications for a personalised E-Ticket are accepted from October 1.