For passengers convenience, Rīgas satiksme operates five customer service centres and customer service centre for permanent customers  

In customer service centres, you can:

1. apply for and get your e-ticket;

2. get a non-personalised ticket after paying a deposit of LVL 2.00;

3. submit your non-personalised e-ticket and get back your deposit;

4. block and restore your lost e-ticket, after paying LVL 2.00;

5. buy smart-tickets with necessary products;

6. reload personalised, non-personalised e-tickets with necessary product;

7. get information, print-out about contents of your e-ticket;

8. receive a document certifying a deal, a cheque, when buying a product;

9.  get necessary information about e-ticket;

10. get assistance in case of technical problems, i.e. damaged e-ticket;

11. change the status of e-ticket user.

Location and working hours of customer service centre:

Working hours: 9.00-19.00 on workdays, 10.00-16.00 on Saturdays, closed on Sundays.

Brīvības Street 191;
Prāgas Street 1;
Kurzemes Avenue 137;
Brīvības gatve 384b;Vienības gatve 76b .